Customer Support

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FAQs

Shipping and Handling

All orders are packaged and shipped within 3 business days of *cleared payment. Once shipped, please allow 12 business days (USA) & 24 business days (International) for your order to be delivered. You will receive tracking info once your order has been processed through the mail carrier. Please allow 24 hours for tracking info to update.

RETURNS & EXCHNGES

Returns can be made within 7 days of receiving your order. Products must be in New, Unworn, Unwashed condition. Returns are subject to rejection after inspection. A full refund will be credited to the original form of payment made within 3 business days of approved returns. Your payment provider may also take a few days to process your refund. At this time we do not offer exchanges on items. Our releases are limited quantities, meaning size availability is not guaranteed.

PRE-ORDERS

Shipping dates will be listed on the product page as well as the confirmation email you receive after purchasing. We typically do not run pre-orders further than 2 weeks out. Pre-order items are also not back stocked. Meaning, if you missed the pre-order, you missed out. Follow us on Instagram to keep up with current releases @lawnchairyouth

 

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